We pride ourselves in our customer service. We will always do all we can to resolve in fast time. BMW X5 E70 Rear Roof Spoiler. Condition: 100% Brand New. Material: High Quality ABS Plastic. Easy install and durable use. OEM Fitment and Easy installation. Will Dramatically Improve the Sporty Appearance and Performance for BMW. This product perfectly conforms to the automobile design concept, It will make your car more beautiful, have a better driving experience. Please allow 0.5-1 inch difference due to manual measurement. The color of the actual items may slightly different from the listing images due to different computer screen, thanks for your understanding. Instruction is not included. Day after we received your cleared payme. Most goods are processed within 24 hours for dispatch. We check all items before sending out. All products are brand new, never been used or refurbished. Most packets arrive in. If there is any delay, it may be caused by bad weather. Busy season and some other reasons. We are not responsible for wrong or undeliverable address. Please return your item(s) in original packaging and ensure that all packages are securely wrapped exactly as received. If we do get your item back damaged when an item is no longer required, you are liable to claim from the courier you used to send the goods with. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. Return items must not be used or have any sign of abuse or intentional damage. We try to make sure you have a pleasant shopping experience with us, customers satisfaction is always our priority. If there is any dissatisfaction. We will try our best to resolve the issues. Please give us the opportunity to resolve any problem. You are satisfied with our service. Your recognition will make us more confident to develop business and serve you better.